Client portals
Secure spaces for requests, documents, account status, milestones and self-service.
Business software development
Make work move better.
RATNEX designs and builds software around the way a business actually operates — portals, internal workflows, connected tools and focused digital products with a clear first release.
RATNEX SYSTEM NOTE01/03
InputManual tasks, scattered records, unclear ownership
BuildOne useful workflow with the right controls
OutputA system people can understand and keep using
CLEAR
FIRST
RELEASE
FIRST
RELEASE
Client portals
Internal tools
Automation
Integrations
Admin systems
Product MVPs
01 — System types
Software shaped around real work.
The useful part is rarely “another app”. It is a cleaner route through a process: who does what, what data matters, where decisions happen and what the system should do next.
Operations systems
Shared tools for cases, approvals, scheduling, status control and reporting.
Connected workflows
APIs and integrations that stop teams copying the same information between tools.
Focused products
A practical first version of a new digital service, customer tool or internal product.
02 — Working principles
Less platform theatre. More useful structure.
A project should be understandable before it is impressive. These three rules keep delivery grounded.
Choose the useful slice.
Start with the workflow or journey that creates the clearest operational value.
Show the work early.
Visible checkpoints make feedback easier and reduce late-stage surprises.
Leave a proper trail.
Scope notes, testing outcomes, access information and handover guidance stay with the product.
03 — Delivery route
A build path people can follow.
The process is deliberately simple: frame the work, make the useful release, validate it with real scenarios, then launch and hand it over cleanly.
Frame
Map users, tasks, data, dependencies and the boundary of the first release.
Make
Build the core journey, supporting admin controls and required integrations.
Test
Use real scenarios to confirm the system behaves correctly for the people using it.
Release
Coordinate launch, final fixes, access, documentation and the next improvement list.
04 — Simple pricing
Clear ways to start.
Final scope is confirmed before work begins. These prices give a useful starting point without turning the page into a calculator.
System Review
£350
A focused review of an idea, workflow or existing system.
- 60–90 minute session
- Written findings
- Recommended next step
Small Build
£2,000 from
A focused first release for one clear workflow.
- Planning and build
- Responsive interface
- Launch support
Product Build
£6,000 from
For portals, multi-role tools and connected systems.
- Core product design
- Admin controls
- Integrations
Product Care
£300 /month
Light ongoing support for fixes and useful improvements.
- Monthly work allowance
- Priority fixes
- Backlog support
Start with the problem
Tell us what is slow, manual or disconnected.
A useful project brief does not need technical language. Explain the current process, who uses it, what keeps going wrong and what a better first release should change.
Send a project brief